Heb je een vraag?

Aarzel niet en neem contact met ons op. We staan graag voor je klaar.

Je kunt ons op de volgende manieren bereiken:

  • E-mail: info@ducq.com
  • Telefoon: +31 85 130 45 23 (Ma-Vr 09:00 tot 17:30 uur)
  • Gebruik de chatfunctie op de website (Ma-Vr 09:00 tot 17:30 uur)

Met vriendelijke groeten,


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Afhaaladres: Zeelandhaven 6, 3433 PL Nieuwegein, Nederland

Postadres: Dorsvlegenweide 5, 3437 XL Nieuwegein, Nederland

Kamer van Koophandel: 71871845

BTW nummer: NL858882206B01

Bank: Van Lanschot, NL40FVLB0226009491

Customer service

Personal advice

Our copper pots and pans are not standard pots and pans so perhaps you’d like some personal advice. Our team is happy to help you make the right choice. Not only do we know our product best, but we are cooking enthusiasts just like you.

Lifetime warranty

We deliver pots and pans of the highest quality. DUCQ guarantees that all products are free from material and manufacturing defects. Should you, however, experience problems with a DUCQ pot or pan please let us know and we’ll solve them for you.

Attention to customers

Of course, high-quality products come with high level service. On this website you’ll find answers to the most frequently asked questions about DUCQ pans, but should you want to speak to us personally don’t hesitate to call us.

Should you change your mind

It’s possible to change your mind after your purchase. Maybe you should’ve gone for the larger set or maybe the smaller one after all? We accept unused returns in the original packaging, provided they are returned within 14 days.