Shipping

How long does shipping of DUCQ cookware take?

If you would like to receive your package on a specific date, you can always contact our customer service via: info@ducq.com.

Delivery times

Region	Delivery time
Netherlands & Belgium	1 - 3 business days
Rest of Europe	2 - 5 business days

Shipping rates

Region	Shipping rate
Netherlands & Belgium	Free shipping
Rest of Europe	Free shipping

Personal Advice

Our cookware is not standard, so you may need personal advice. Our team will be happy to help you make the right choice. Feel free to call us at +31 85 130 45 23. Prefer to email? info@ducq.com.

Extended warranty

DUCQ delivers cookware of the highest quality. We guarantee that all products are free from material and manufacturing defects. Should you nevertheless experience any issues with a DUCQ pan, please let us know and we will resolve it for you.

Customer focus

With high-quality products, a high level of service naturally comes as standard. On this website you will find the answers to the most frequently asked questions about DUCQ cookware, but if you still want to speak to us in person, please feel free to call us.

If you change your mind…

DUCQ cookware has a timeless character and is made from the finest materials. However, you may change your mind after your purchase. Perhaps you would prefer a larger set, or maybe a smaller one after all. Returns are always accepted, provided the items are unused and returned within 14 days.