Frequently asked questions
General
You can easily place your order with us online. On each product page, you will find an ‘Add’ button. By clicking it, the product is immediately added to your shopping cart. If you would like to continue shopping, simply choose ‘continue shopping’. By clicking the ‘Go to my shopping cart’ button, you can view all the products you have selected. If you have added too many or too few of a product to your shopping cart, you can of course still adjust this before finalizing your order. You can find detailed information about ordering and returns on this page.
Yes, absolutely. DUCQ has a large number of stores in the Netherlands where you can view the cookware. Please note that the assortment may vary by store. Of course, you can also order the cookware online and try it at home for 14 days. If the cookware does not meet your expectations, you can return it to us free of charge, provided it is unused and in its original packaging.
If you have a discount code or voucher and would like to use it for your order, you can enter it in the ‘Discount code’ field during checkout, after filling in your personal details. Please note that the code is case-sensitive and that any punctuation marks, such as hyphens, must also be entered exactly as shown. After entering the code, do not forget to click the ‘Apply’ button. You will then see in the order total whether the discount has been applied.
We measure the diameter across the top edge of the pan. This means that the base of the pan may be slightly narrower than the stated diameter.
By using three layers (steel or copper and aluminum), the cookware heats evenly throughout. This is especially important for cookware with a non-stick coating, as it helps prevent vulnerable areas from forming in the coating. In addition, the three-layer construction improves heat conductivity, allowing the cookware to heat up more quickly and use energy more efficiently.
Cooking & Use
DUCQ cookware is specially designed for use on induction, but DUCQ cookware is suitable for all heat sources: gas, induction, ceramic and electric. However, with prolonged use on gas, and especially at high temperatures, the bottoms may bulge slightly.
Certainly. All DUCQ cookware can be placed directly in the oven. The large Dutch oven, in particular, is ideal for preparing large cuts of meat or fish.
The outer layer of the DUCQ copper cookware is made of copper, with the base made of induction steel, making the cookware suitable for induction. The composition of the pans also ensures that the base remains flat when heated and does not warp.
The lids of our copper cookware are made of stainless steel (SS). The reason they are not made of copper is that the food to be prepared should not come into direct contact with the copper.
The handle and the grips of DUCQ cookware do not get hot as long as you place them in the middle of a – correctly sized – heat source. The long handle is hollow, and because there are only 2 small contact points with the pan, it hardly gets warm.
DUCQ offers cookware with and without non-stick coating. Professional chefs prefer a pan without a non-stick coating for searing meat because the meat sears more quickly.
Health & Safety
Absolutely. DUCQ values convenience, but also pays close attention to health. That is why all DUCQ non-stick cookware is equipped with a strong, durable, ceramic, PFAS-free non-stick coating.
No, certainly not. Each pan has a stainless steel inner layer. This is completely sealed at the edges and even folded over for extra protection. This prevents food from coming into direct contact with aluminum or copper.
Maintenance & cleaning
No, preferably not. It's really better to handwash copper cookware.
No, because the edges of the pan do not have an enamel layer, rust spots can form there when used in the dishwasher. Cast iron cookware is therefore better washed by hand.
You can clean these pans in the dishwasher, but a non-stick pan will last longer if you wash it by hand. Do not use abrasive cleaners or scourers to prevent scratches.
You can best keep copper cookware scratch-free by using wooden or silicone spatulas. A knife or fork is possible, but metal on metal will always scratch.
Wash them immediately after cooking with hot water and a little dish soap. Then dry them with a soft cloth to prevent streaks. Copper will discolour and tarnish somewhat over time.





